IV. |
Corporate Organization & Management |
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Irwin & Leighton's organization provides for: |
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A. |
Customer Opinion - Customers are routinely asked for opinions
regarding Irwin & Leighton’s performance on the project. Irwin & Leighton
adjusts its operations in accordance with this feedback. Further, post job meetings are
encouraged as a means of evaluating performance. |
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B. |
Professional Staffing - Irwin & Leighton's personnel are experienced
professionals. Individual project assignments require direct involvement with the details
of a project and continual personal contact with the representatives of the Owner and
Architect. |
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C. |
Internal Communication - Irwin & Leighton holds regular team meetings
for each project wherein the status of the project and major issues are reviewed and discussed,
and direction is set for required action. Further, broad operations meetings, attended by all
officers, are held to review customer relations, procedures, industry or company-wide issues,
technical training, and trade contractor management.
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To view or review sections of Irwin & Leighton’s Corporate Excellence Program, click on the links below. |
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